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Frequently asked questions
Our journey kicks off at 503 Chestnut, San Antonio, TX 78202. Look for us behind the building—we'll be ready and waiting with your ride 15 minutes before we set off. Should you arrive a touch early, treat yourself to a little pre-tour indulgence at Pulp Coffee Roasters, but be sure to peek at their opening hours in advance. It's the perfect spot to fuel up on some local brew before we hit the road!
We provide onsite parking on a first-come, first-served basis. Should our parking be fully occupied, there is an alternative paid parking option available in the building across from us. Prices for all-day parking there range from $10 to $20, ensuring you have a convenient spot for your vehicle while you embark on our storytelling ride.
We’re happy to offer free changes and 100% refund up to 24 hours before tour departure. Failure to cancel a reservation at least 24 hours prior to scheduled departure may result in forfeited travel funds. Fare difference may apply.
We will ride as long as there is sun. If there is rain or the roads are too wet than the ride will be canceled and there will be a full refund.
Children are allowed and cycling experience is a must. If your child is under 4ft 10in please contact us.
Embark on your San Antonio adventure with our state-of-the-art Velotric Discover 1 E-Bikes. Equipped with both pedal-assisted and full electric capabilities, these bikes are designed for comfort and ease, allowing you to explore the heart of San Antonio effortlessly. Each bike comes with a convenient water cage and a handy handlebar bag for your personal items.
Your safety is our top priority. While exploring the vibrant streets of San Antonio, we highly recommend wearing a helmet. We provide adjustable, unisex helmets that comfortably fit most guests, ensuring you have a secure and enjoyable ride.
Our guided tours cover 5-10 miles of San Antonio's rich cultural tapestry, with the distance tailored to the group's pace. Whether you're a leisurely rider or seeking a brisker pace, we ensure an immersive experience into the city's iconic landmarks and hidden gems. Our guided tours cover 5-10 miles of San Antonio's rich cultural tapestry, with the distance tailored to the group's pace. Whether you're a leisurely rider or seeking a brisker pace, we ensure an immersive experience into the city's iconic landmarks and hidden gems.
We aim to complete our tours within 2 hours, but the exact duration can vary slightly. The thrill of discovery might extend our adventure, but we're also mindful of your schedule. If you have plans following our ride, just let us know beforehand, and we'll accommodate.
Yes! Our Velotric Discover 1 E-Bikes offer both pedal-assist and throttle options for a fully electric ride. Start your journey cruising at 12–14 mph, and as we dive deeper into San Antonio's story, we'll ramp up to 20 mph, ensuring a thrilling yet comfortable tour.
Absolutely. Each of our E-Bikes is equipped with a small handlebar bag, perfect for storing your cell phone, keys, or other small items. Plus, the water cage on your bike means you can bring along your favorite water bottle to stay hydrated as we explore.
Join us on a Mural Ride Bike Tour to discover the soul of San Antonio in style and comfort. Whether you're a tourist eager to soak in the city's rich history or a local looking to see San Antonio in a new light, our tours offer an unparalleled adventure.
